Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake through your local delivery service and would certainly like to cancel your order, very first check your e-mail and/or spam filtration this means you clicked about the correct delivery address and/or LINK. Once this provides been done, if you are nevertheless enthusiastic about continuing, simply reply to the email with the information on your request and you should greatly appreciate virtually any assistance you may offer. For specialized issues, you may need to contact customer service via their own phone number: (Toll Free). Alternatively, if a person have any some other questions, you can send us a good email and we all will try our best in order to assist you.
Your bundle will arrive at your current door within seven to ten functioning days. Take note that shipping times might vary from a single courier company to another. Therefore, it is, always preferable to order with a reputable company. To help ensure your package arrives safely, we all always advise that you sign your current parcel’s “Thanks With regard to Sending” section when it arrives. Your regional delivery services are required to plainly display this signature bank confirmation on just about all sent items, which include Element Vape items.
When your parcel has arrived at your door, you need to collect this as soon since possible. This will be normally done by completing a self-addressed, stamped envelope along with your return address and tracking quantity. Upon arrival, ensure that your unit is Juul Compatible Pods completely charged and ready to start out using this immediately. Tend not to hold out for your Component Vape product in order to warm up; it should not be stressed enough, especially in the case of rechargeable batteries.
As outlined in the above section, when shipping in order to UK residents, shipping will probably be facilitated by simply certainly one of our across the country network of courier companies, such because DPD, FED EX or UPS – but please enable for additional fees to be used into consideration any time placing your order. Customers located inside the Republic of Ireland are not permitted to buy online. Within most cases, consumers located within the particular Republic of Ireland in europe will be struggling to purchase the product by using credit cards or debit cards. We are currently going through some issues together with credit card fraud in European countries and certain situations, payments made applying these methods might be declined or perhaps reversed. In addition, all deliveries in order to EU customers might be subject to fees and import responsibilities.
Whenever shipping internationally, please note that customs procedures are incredibly time-consuming and usually require the help of an independent customs agent. In the circumstance of an imported product, delivery occasions will be reliant on your courier’s international delivery service and transit times may greatly surpass our internal shipping and delivery estimates. In case you are unsure of expected transportation times, please make contact with us immediately. Global orders will typically arrive within three to five business days following payment has recently been received.
For all questions regarding this matter, please note that every queries should be directed towards our corporate headquarters. Should a person need for making modifications or inquire about our services inside general, you may do so at anytime during company hours, Monday by means of Friday, except Weekend, Wednesday, and Thurs. Should you have any other queries, you can both contact our consumer service team or one of our own sales representatives in the main office. In the event you prefer to place your order on the internet, you are delightful to visit internet site and follow typically the simple instructions supplied. All billing and ordering information will be provided at the click regarding a button.
As constantly, we strongly recommend that all orders be paid regarding entirely before shipping or delivery regarding products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of repayment. In the celebration of a problem in any merchandise, please contact us right away for a return or substitute. As long since your satisfaction is usually our number one priority, we all will work with you to make sure that you possess the very best electric products available.